Manage your orders, check payment details, and get billing support—all in one place!
After placing an order, you should receive an order confirmation email. If you don’t see it, be sure to check your junk/spam folder as sometimes emails get filtered there. If you still didn’t receive anything, there might have been a typo in your ema
Once an order is fulfilled and a tracking number has been assigned, we cannot cancel or change the delivery address. If you need assistance, please reach out to us, and we’ll do our best to help.
We accept all major credit cards, Shop Pay, PayPal, and Google Pay for your convenience.
To create an account with us, simply visit this page: Glo Melanin Account and click Create an Account. Note: An account is automatically created when you place an order with Glo Melanin, so there’s no need to sign up manually before purchasing!
If you're having trouble logging in, don’t worry! Simply click on the "Forgot Your Password?" link on the login page, and we will send you instructions to reset your password and regain access to your account. If the issue persists, please do not hes
You can update your account information, including your name, email address, and shipping details, directly from your Glo Melanin account dashboard. Simply log in and navigate to your account settings to make changes.
Yes, you can! Just send us a message, and we’ll be happy to apply the discount code to your order. Please make sure to contact us as soon as possible for the best chance of making the adjustment.
To view your order history, simply log in to your Glo Melanin account. From your account dashboard, you can easily access past orders, track the status of your current order, and view your payment history.
Yes, we do! To subscribe, simply visit the product page of the Glo Melanin item you wish to purchase. You will have the option to choose between ONE TIME and SUBSCRIBE & SAVE. You can also select your preferred bundle:. Once you select SUBSCRIBE & SA
It looks like you’ve been enrolled in our GLO+ Membership program when you made your purchase. During checkout, you had the option to select either Regular or GLO+. If you chose GLO+ and proceeded with the order during checkout, you agreed to the ter