Glo Melanin logo
Glo Melanin logo

All articles

GLO+ Membership Terms and ConditionsUpdated a month ago

By subscribing to the GLO+ Membership program, you agree to the following terms and conditions:

1. Recurring Charge & Payment

  • The GLO+ Membership is a subscription program that charges $14.99 per month.
  • This charge is automatically billed to your selected payment method on the same date each month.
  • The recurring charge and membership details were clearly outlined on the cart and checkout pages at the time of enrollment.
  • By opting into GLO+, you have accepted these terms and authorized recurring payments.

2. Store Credit & Discounts

  • Each monthly charge is converted into store credit that never expires as long as your membership remains active.
  • GLO+ members receive a 15% discount on all purchases.
  • Store credit can be used on both regular-priced and sale items.

3. Managing Your Membership

  • You may pause your membership for up to 3 months.
  • You can cancel your membership at any time via your GLO+ account.
  • If you choose to cancel, you have the option to:
    • Keep your remaining store credit for future use.
    • Request a refund for your unused store credit.

4. Failed Payments & Account Issues

  • If your payment fails, your subscription will be temporarily paused until you update your payment method.
  • If you experience issues applying store credit or logging into your account, contact our support team for assistance.

5. Refund Policy

  • If you were charged for GLO+ but forgot to skip the month, don’t worry—your store credit remains in your account and can be used anytime.
  • If you prefer a refund, you can request one within 30 days of the charge.

For further assistance, visit our Help Center or contact our support team.

Was this article helpful?
Yes
No