Glo Melanin logo
Glo Melanin logo

All articles

GLO+ Membership

Unlock exclusive perks, special discounts, and early access to new products with GLO+—your VIP pass to glowing even brighter!

What is GLO+ Membership?

Check out exclusive perks, special discounts, and early access to new products with GLO+ here!. The GLO+ membership program offers customers a unique way to enhance their shopping experience with our brand. For $14.99 per month, members receive $14.9

How does the membership work?

When you choose GLO+ during checkout, you'll instantly receive a 15% discount on your order. For your first purchase, you won’t be billed the full $14.99 right away. Instead, you'll only be charged a trial fee of $0.95, allowing you to enjoy discount

When do I get charged?

You will be charged $14.99 on the anniversary of your subscription (e.g., if you subscribed on the 8th, you will be charged on the 8th of each month). We'll send email and SMS reminders before your charge.

How can I use my store credit?

During checkout, simply use the email address associated with your GLO+ membership, and our system will automatically detect your available store credit. Follow the on-screen instructions to apply it. Note: If you’re using Shop Pay, store credit may

Can I use store credit with any payment method?

Store credit can be used with most payment methods except ShopPay. If you’re using ShopPay and your store credit doesn’t apply automatically, contact us, and we’ll assist you.

Can I use store credit for sale items?

Yes! Your store credit can be applied to both regular-priced and sale items, so you can always shop at the best value.

How can I track my store credit balance?

You can log into your account here to view your store credit balance. During checkout, simply use the email address associated with your GLO+ membership, and our system will automatically detect your store credit. Follow the on-screen instructions to

How do I pause, skip, or cancel my membership?

To manage your GLO+ membership, follow these steps:. Log in to your account using the email address associated with your GLO+ membership and your previous order number. Click "Manage Subscriptions.". Select:. "Pause Membership" if you’d like to pause

What happens to my store credit if I cancel my membership?

If you decide to cancel your membership, you have two options:. Keep your remaining store credit balance, which you can still use for future purchases. Request a refund. Just let us know your preferred option, and we’ll process it accordingly.

Is the monthly store credit refundable?

If you decide you no longer want to be a GLO+ member, we’ll cancel your membership. Upon cancellation, you have two options:. Keep your remaining store credit to use for future purchases. Request a refund for your unused store credit. Just let us kno

How do I change my payment method?

Log in to your GLO+ account here using the email address associated with your membership and previous order number. Click on “Manage Subscriptions,” then select “Update Payment Method” to make changes.

What happens if my payment fails?

Your GLO+ membership will remain active, and any accumulated store credit from previous months will stay in your account. If your payment method fails, please contact us for assistance or update your payment method through your dashboard here to cont

What if the system doesn’t recognize my account, and my store credit isn’t applying?

If you're having trouble with our system recognizing your GLO+ membership or applying your store credit, don’t worry! First, double-check that you’re using the correct email address associated with your membership. If the issue persists, reach out to

What if I can't log in to my account?

If you're unable to log in, try resetting your password using the "Forgot Password" option on the login page here. If you still can’t access your account, contact us, and we’ll help you regain access.

What if I forgot I have the membership and already placed an order?

No worries! We can retroactively apply your store credit to your recent purchase. Just send us a message, and we’ll assist you in processing a refund and adjusting your store credit balance accordingly.

Can I buy without a membership?

Yes, you can choose “Regular” at the cart for one-time purchases. Members and non-members can both access the "Buy More, Save More" offer.

GLO+ Membership Terms and Conditions

By subscribing to the GLO+ Membership program, you agree to the following terms and conditions:. For further assistance, visit our Help Center or contact our support team.